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Member Consultant Full-time

at Orangetheory Fitness in Ohio (Published at 21-09-2018)

Member Consultants assist in running all "front of house“ fitness studio operations. Our ideal candidates hold passion for fitness, strong customer service skills, and have basic sales experience. The Member Consultant is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including package offerings, memberships, membership renewals, retail and concession sales, and maximizing workout traffic. Must be available for regularly scheduled, but "unconventional" hours-- early and/or late & weekends.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Maintain accurate records using established OTF sales systems
• Conduct telephone inquiries/follow up calls/customer care calls
• Lead OTF studio previews with prospects and/or fitness program holders
• Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly positive entrance into the OTF studio
• Participate in 1-2 OTF scheduled workouts per week
• Maintain an organized and clean work environment
• Respond immediately to member requests, inquiries, and concerns
• Ensure proper on-boarding of all OTF members through the use of Client Intake Forms and Agreements
• Sales associates must attend and participate in all relative OTF training programs

Reference : Member Consultant jobs


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