General Manager Full-time

at Red Roof Inn Plus in Michigan (Published at 21-09-2018)

We are currently searching for a qualified General Manager to operate a hotel in the area of Wayne County, Michigan

Scope of Work
•Maximize Guest Reviews, QA Scores and OTA Reviews
•Manages and motivates direct and indirect staff to ensure achievement of overall financial results, guest and associate satisfaction.
•Maintain hotel’s internal and external communications and record keeping.
•Ensure good standing in the community by developing and maintaining relationships with the Chamber of Commerce, the Convention & Visitor’s Bureau, other hotels, local schools, and capitalize on all revenue opportunities.
•Ensure that the hotel meets/exceeds standards for guest satisfaction.
•Supervise and conduct a daily detailed inspection of guest rooms, public areas, Back of the House and outside of the hotel. Ensures compliance with the hotel’s Standards of Excellence, health/sanitation standards, and regulations
•Manage operating expenses to minimize costs while still maintaining excellent guest services.
•Hire and setup interviewing, scheduling, training, development, empowerment, coaching, and counseling of staff.
•To attract, motivate and retain staff. Provide leadership support and is readily accessible to staff.

General Manager Qualifications:
•Hotel operations experience with a minimum of 2 years at the management level. Prior revenue management experience is a plus.
•Knowledge of labor law and state and fed law.
•Knowledge of the local hotel industry and relations
•Strong Leadership abilities and organizational skills.
•Entrepreneurial, thinks out of the box and is able to drive change and look for operational efficiencies/synergies across the network.
•Communication of instructions effectively with staff members, as well as the ability to deal with guests
•Ability to take initiative.
•Strong interpersonal skills, ability to communicate and manage effectively at all levels of the organization.
•Ability to interact with customers, vendors and all levels of personnel in a professional manner
•Possesses a high level of integrity and dependability with a strong sense of urgency.

Reference : General Manager jobs

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