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Salesforce BSA Full-time

at jacob in Indiana (Published at 01-03-2018)

Job Title:  Salesforce BSA / Functional Consultant
Duration: 12 months
Location:Carmel, Indiana

Job Description:

As a Sales/Service Cloud SFDC BSA/Consultant, the person should have driven
or played an integral role in a minimum of4-5 different implementations of
Sales/Service Cloud,of not less than 6 months each.
Total IT industry experience of atleast 12 years, with atleast 10 of those
in and Sales/Service Cloud.  Projects experience with specific
reference to CRM Roadmap planning and Sales/Service Cloud / Salesforce / Implementation / Architectural oversight will be necessary.
Experience in implementing and functionally enhancing AppExchange packages
will be highly advantageous.
Knowledge of Sales/Service Cloud and ? should have
experience working with with SFDC objects, configuration and administration
Experience in both Agile and Waterfall implementations of
Sales/Service Cloud.
Ability to capture requirements from business users ? requirements may
pertain to implementation of SFDC Service/Sales Cloud/Marketing Cloud/Chatter, 
or  may pertain to development of pure-play Custom-applications on the platform (AppCloud).
Knowledge of Requirements Analysis and Management processes:     Very
strong hands-on experience and high degree of comfort in preparing Requirement
artifacts like BRD, SRS (Functional requirements), Gap analysis
documents/Use-cases, and Solution Design documentation.
Important!   --   Very good Experience in Designing solutions in
Sales/Service Cloud/SFDC/ based on a BRD,  and  churning out a
High-level Solution Design/Technical Design Document.
Experience in interacting with Business teams and Users across different
geographies, and in running end-to-end Requirements-gathering and
Design-brainstorming sessions.
Also need to be able to build prototype configurations in Sales/Service
Cloud/Marketing Cloud /SFDC/ as part of Design phase, directly
interacting with the client stakeholders in the USA.
Apex/Visualforce/Lightning programming background/experience is NOT needed;
much of the actual coding in the Project will be done from Offshore.  But a
high-level understanding of Apex and Visualforce and Lightning will be good to
have.   The person in this Onsite role will majorly focus on doing Requirements
Analysis and Solution Design/Technical Design.
Good communication and analytical skills are a Must ?  the person should be
able to grasp user requirements quickly, and also be able to present
information to users effectively during design / prototype reviews / JAD
Experience in Onsite-Offshore coordination:              Coordinate with
Development, Configuration and Testing teams during build and deployment phases
of the project. Also, will need to liaison between IT and business teams to
help clarify questions and requirements.   
Late-evening and/or early-morning calls with Offshore
development/configuration/testing teams will be part of the Project in the
This is a position for an experienced Salesforce BSA/Consultant, and the
person will not only interact with different Business and IT teams on a
day-to-day basis, but will also be the key person responsible for winning the
confidence of the main Project Sponsor (VP/Executive Director level) as well as
the Enterprise Architecture team at the client-site.
Reference : Salesforce BSA jobs

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