This job ad has been posted over 40 days ago...



at torre in Distrito Capital de Santa Fe de Bogota

• Communicate in writing via email and chat to ensure all customers have a positive experience with us.
• Establishes, organizes and maintains confidential customer information in global Service Management and CRM/IFS Sales databases
• Meet daily, weekly and monthly goals within an established time period
• Resolution of customer issues related to past due debt collections
• Make outbound and receive inbound calls to communicate with borrowers in regards to late or past-due accounts
• Problem solve with past-due customers to bring accounts current through payment negotiations
• Contact consumers by phone to resolve the outstanding balance owed
• Maintain a high level of customer service
• The ability to handle multiple projects and tasks at the same time
• Great attention to detail and are highly organized
• The ability to articulate themselves professionally Excellent written and spoken English-

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Published at 09-01-2020
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