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Full-time IT - Lead Consultant | SAP Functional | SAP CRM

at Hire it People Inc in United States Of America

Must Have Skills:
Certified Qualtrics consultant
A blend of consulting experience, as well as internalcustomer experience
Strong program management skills
Nice to have skills:
Excellent Communication skills
Good presentation skills
Detailed Job Description:

Partner with customers to provide strategic project management expertise leading to the alignment of project goals
Utilize your experience and best practices to understand the customer and communicate effectively how the Qualtrics platform will address their challenges and enhance their program
Build and maintain strong relationships with senior customer stakeholders on large projects. This role will gather an understanding of customer s business objectives and strategic objectives and will act as an advisor
Serve as the primary contact from the delivery leadership team for customer information, progress, issue resolution, and tracking
Lead project teams consisting of project managers, technical consultants, and engineers, with the objective to deliver on project goals and objectives
Conduct risk planning, monitoring, mitigation and reporting to stakeholders both during project delivery
Develop quality management plans and principles for the team to adopt to ensure successful delivery and deployment of technology. This will include partnering with the customer on customer data transfer cadence, content and quality assurance processes to ensure outputs are aligned with business requirements and goals
Support the sales process by discussing Qualtrics service offerings during sales presentations while providing input into proposals
Deliver workshops to advise customers on successful CX/EX programs and shape service offerings to achieve program goals
Successful candidates will possess most of the following qualifications:
10+ years experience designing and delivering on best practice software implementations in complex environments
Certified Qualtrics consultant
A blend of consulting experience, as well as internal - customer experience, is ideal, although candidates from either side will be considered
Strong program management skills with the ability to plan project tasks/events and execute on these on time and on budget with quality at the forefront of everything you do
Experience working with large and complex organizations with a proven track record for delivering projects with successful outcomes
Strong experience running delivery workshops with customers to help them make key project decisions
Consultative and relationship builder who can quickly understand customer needs and identify solutions to meet these requirements
Certifications Needed: Yes

Minimum years of experience: 10
Reference : IT - Lead Consultant | SAP Functional | SAP CRM jobs


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Published at 11-02-2021
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