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Full-time Abuse Associate / Web Content Policies Oriented Job

at Jobisite in Nebraska

Client was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume – we transform lives through innovative products and technology.
We are looking for a Trust & Safety Associate who will be responsible for processing and investigating content like Ads, Jobs, posts etc. to ensure there are no fake, suspicious and harmful content published on the platform. Report and reconciliation of disputes, as well as, interpreting policy, minimizing risk and loss is essential in this position. The position is expected to complete inquiries in a timely and precise manner.
Serving our more than 650 million members worldwide, the Trust & Safety team is the group tasked with keeping Client a professional place. Our team members are proactive, motivated, organized, and possess a global perspective - and able to work well in a team-oriented environment. The associates are directly responsible for making the internet safer, protecting free speech and defending our brand.

Minimum Qualifications:
• 1-2 years of experience with content policy, fraud or anti-abuse operations
• BA/BS degree in a related field and/or 5 years minimum experience in same industry/field

Preferred Qualifications:
• Knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
• Knowledge of social media and the technologies that support it
• Familiarity with Internet policy and regulatory environments like spam prevention, fraud detection, account takeovers etc.
• Passion for keeping our users safe while protecting free speech
• Excellent interpersonal, communication and follow-up skills
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision.

Responsibilities:
• Interpret and enforce Client policies and protect members from bad Client content which includes but not limited to Ads, Jobs, Content Posts etc.
• Remain up to date on key workflow changes, operational guidelines and policy updates
• Effectively identify problems and issues by performing relevant research on Client Content from multiple languages using Client directed appropriate tools.
• Maintain and promote a positive attitude while meeting productivity and quality goals
• Showcase flexibility with the work schedule as per the business requirements

Reference : Abuse Associate / Web Content Policies Oriented Job jobs


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Published at 09-03-2021
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