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Accounts Manager Full-time

at Jobisite in Arkansas (Published at 04-06-2018)

JOB DESCRIPTION
Responsibilities:
• Create and maintain accurate customer contracts and files.
• Provide sales assistance to potential customers by phone and/or walk-in.
• Order, track and receive internet equipment and supplies.
• Schedule and manage technicians’ installs and service calls.
• Profile individual internet coverage areas using specialized software.
• Monitor internet equipment and report equipment malfunctions.
• Prepare mass customer emails for tower maintenance, downtime, announcements, etc.
• Provide customer technical support.
• Review past-due accounts and email notices and/or terminate service as necessary.
• Order miscellaneous supplies, forms and business cards.
• Report tower site electrical outages.
• Greet walk-in customers.
• Organize and attend annual Business Expo booth.
• Provide regular updates and reports on performance to the president of the business.
• Perform any other job-related duties as assigned.

Qualifications:
• Excellent oral and written communication skills.
• Effective organizational and prioritization skills.
• Experience in customer service.
• Basic working knowledge of Microsoft Office including Word and Excel and ability to learn additional software applications as needed.
• Ability to work in a fast-paced, multi-tasking environment.
• Strong interpersonal skills with ability to function as a positive team member.
• Possess the ability to learn quickly and work independently or as part of a team with minimal supervision.
• Flexibility towards job responsibilities.

Reference : Accounts Manager jobs


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