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Position : Network Verification Test & Tier 4 Support

Location : Middletown NJ Day one Onsite



Required Skills/Experience:


5 years of testing and field support experience in various VoIP and/or
Mobility products and technologies
Strong Tier 4 problem and troubleshooting/diagnosis and resolution experience.
Testing and field support after hours may be needed
Extensive knowledge/experience with various protocols/architectures (SIP,
H.323, SS7, Diameter, IMS, T.38) wrt implementation, interworking,
troubleshooting, and support
Hands-on operational and engineering experience with key VoIP and/or Mobility
network element platforms: Cisco (Routers, Switches, WLAN infrastructure), VoIP
Gateways, Sonus Gateways and Soft switches, ACME SIP proxy, BroadSoft
Application Servers, Avaya PBX, Edgemarc, Devices (Samsung, Apple, Sonim, NEC,
Blackberry, ZTE, HTC etc), Ericcson and/or Alcatel Lucent IMS platforms
Experience with VoIP and/or Mobility Solutions with extensive knowledge of
Dial Plans, Call Features and Media Resources
Deep understanding of IP based network systems (VLANs) and protocols (NTP,
DHCP) HCP using both IPv4 and IPv6)
Experience with gathering, analyzing, and troubleshooting complex
customer/network (VoIP and/or Mobility) sessions at the packet level, using
tools such as Wireshark and Tektronix.
Strong communications skills ? required for working directly with vendors,
customers, and manage/direct outage bridges.
Proven experience and success with voice over LAN, WAN and QOS design and
implementation.
Issue management and tracking (good project management and record keeping
skills)
Knowledge of quality/bug tracking systems (i.e. HP Quality Center, TMATS) and
testing processes
Bachelor?s degree in Computer Science, Information Technology, Management
Information Systems, or a related field
Understanding IPSec in SIP based mobile telecommunication networks is a plus
Understand and able to configure Cisco voice gateways and Avaya Communications
Manager is a plus
Experience with updates / troubleshooting of mobile devices / UEs (using QXDM
or other UE log file tracer tools) is a plus
Prior Telecom Business VOIP service delivery (Test and Turn) experience is a
plus

Reference : Network Verification Test jobs

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Published at 08-02-2022
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