Full-time Remote Community Manager - Livestream

at Jobisite in United States Of America


Do you have a creative mind as well as an ability to adapt to a changing customer interaction environment? Can you relay information in an educational but upbeat and conversational tone? Do you have experience video chatting? This CM role is for you!

This is a part-time role that requires 20 hours per week commitment for 30 days.

The day-to-day tasks of a ModSquad Community Manager vary, but basic responsibilities may include:
Brainstorm activities, opportunities, and content to inspire or grow the community (long term and campaign-based).
Design and execute the weekly and quarterly content calendars and strategy plans
Create and report KPIs to the development team, and build reports that showcase reason, trends, and opportunities.
Manage and respond to customers through forums, websites, and social media tools (native and 3rd party).
Learn and explore new tools and platforms that improve workflow and client objectives.
Work closely, efficiently, and effectively with the client and internal teams (communication is daily).
Develop practices and improvements, or build upon and help improve current methods of operation (from social media management and community management and improving social ROI, to engagement and content moderation and digital experience).
Handle occasional community crises or troubleshoot escalations.

A successful candidate needs to have confidence and strength in the following abilities:
Be a proactive, self-starter and independent contributor with follow-through on all initiatives
Have strong problem-solving, creative writing, and editorial skills
Showcase strong communication skills (and feel comfortable with communicating the good and the bad)
Engage confidently with internal and external partners on video and voice calls
Enjoy engaging and developing a broad range of people, communities, clients, and trends
Have active and professional experience with forums, Facebook, Twitter, Instagram, TikTok, Discord (other platforms like SnapChat, Twitch.tv, Youtube, etc a bonus)
Be able to execute on community initiatives, measure results, and modify programs based on feedback
Retain and demonstrate excellent organization and time-management skills and schedule to hit deliverable deadlines
Be a creative copywriter who understands the balance between professionalism and meta, fun community initiatives
Be knowledgeable and passionate about niche communities
Reference : Remote Community Manager - Livestream jobs

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Published at 24-04-2022
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