Full-time Manager, Client Processing

at BNY Mellon in Tokyo

Client Processing - M1
• Supervises a small to medium-sized Client Processing support team that handles any/all aspects of client accounts, including solicitation, inquiries, transactional processing and problem resolution. Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks.
• Identifies areas requiring analysis of operations and resolution for more efficient operations. Oversees Client Processing to ensure transactions are handled correctly and timely.
• Utilizes MIS reporting to ensure correct and timely processing. Provides product knowledge and technical assistance on complex problems.
• Acts as the teams initial point of contact for issues requiring escalation. Participates in the recruiting process. Instructs, assigns, directs and reviews the work of Client Processing analysts. Prepares performance reviews and provides ongoing feedback to staff.
• Provides input into departmental budgets and planning. May develop business plan for team/group operations.
• Supervises a small Client Processing team. Contributes to the achievement of team objectives.
• Bachelor’s degree or the equivalent combination of education and experience is required.
• 4-5 years of total work experience is preferred with at least 0-1 years in management.
• Experience in banking operational processing is preferred. Applicable local/regional licenses or certifications as required by the business
• Business level language skill in Japanese and English
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans.
“Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums”
Reference : Manager, Client Processing jobs

Recent jobs at BNY Mellon
Full-time Compliance Officer (Mutual Funds) at BNY Mellon in New York 30-06-2022
Full-time Compliance Officer (Mutual Funds) at BNY Mellon in New York 30-06-2022
Full-time Director, Head of Clearance & Collateral Marketing at BNY Mellon in United States Of America 30-06-2022
Full-time Administrative Assistant to Chief Compliance Officer at BNY Mellon in New York 30-06-2022
Full-time Private Equity Fund Accountant at BNY Mellon in Texas 30-06-2022

« Go back to category
Is this job ad fake? Report it!   
Recommend to a friend
Published at 06-06-2022
Viewed: 25 times