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Full-time Front Desk Support, PAYS $23/HR

at Global Channel Management, Inc. in Connecticut

Front Desk Support Agent needs 1-2 years’ experience
Front Desk Support Agent requires:
 Good technical aptitude and computer skills (Excel, Word, PowerPoint, etc.).
 Inbound calls
 Front desk

Front Desk Support Agent duties:
 Manage inbound calls, emails, web forms, and social community requests in a timely manner.
 Identify customers’ needs, clarify information, and provide a solution and/or alternatives.
 Guide contacts through troubleshooting and navigating the company website to find available information.
 Build sustainable relationships and engage customers by going the extra mile.
 Managing and triaging inbound calls, emails, web forms, and social community requests in an honest, cooperative, empathetic, and timely manner.
 Build and maintain a library of contacts and teams across key market sectors and product groups to support customers, distributors,

Reference : Front Desk Support, PAYS $23/HR jobs


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Published at 08-08-2022
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