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Dear Aspirant,

Hiring for TOP MNC's Companies.

Greetings from Black and White Business Solutions,

Free Job Placement.

Looking out for candidates who can join Immediately, International Voice Process.
Freshers salary 18k to 40k + Incentives.

One day Interview Process,...….easy selection..

2022 freshers can apply..
For more information
Contact HR Haripriya@ 9686680264
Email to hr0264@blackwhite.in


Roles and Responsibilities :

Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Update our internal databases with information about technical issues and useful discussions with customers.
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members.
Inform customers about new features and functionalities
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives.
Candidate should possess excellent oral and written communication skills
Candidate with good customer service skills would be preferred
Candidate should have 0-5 year of experience in Customer Support Voice Process.
Prior experience in Customer Service industry will be an added advantage.
Should be open to work in Night shifts / Rotational Shifts.
Candidates with backlogs/arrears in their degree are not eligible
Responsible for dealing with Domestic & International Clients
Responsible for dealing with Clients Queries.

Reference : Customer Support jobs

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Published at 15-08-2022
Viewed: 137 times