Financial Customer Service/Recovery Specialist at Jobisite / employment-usa.net

This job ad has been posted over 40 days ago...

applicants

Financial Customer Service/Recovery Specialist

at Jobisite in Washington

Uncapped Commission!!!

No experience in collections? No problem! We will start you off with paid training on State and Federal laws pertaining to collections and how to use our state of the art software application, plus innovative ideas and techniques on investigation, negotiation and dispute resolution.

Who We are:

Sentry Credit is not your typical Collection Agency; we have built an environment where we celebrate opportunity, transparency, and diversity. This year we are honoring our 30 Year Anniversary.

We are committed to overcome the negative stereotypes of our industry and ensuring every consumer is treated fairly and with respect.

We believe every interaction should be conducted with Patience, Persistence, and Professionalism.

Patience to give each consumer, client, and co-worker our undivided, focused attention and best effort every time.
Persistence to go the extra mile and achieve all our goals; and,
Professionalism to always remain cool, calm, and collected in every situation.
What we are looking for:

Some experience in Customer Service, Sales or Collections.
Love achieving competitive targets and individual goals.
Problem solving and keen attention to detail.
Great negotiation skills.
Strong interpersonal and verbal communication skills with the ability to listen with respect and empathy.
Moderate typing and computer skills. If you haven’t worked in an office before and that’s ok, we’ll teach you our systems but you need to be comfortable being on a computer all day.
Strong Work Ethic.
Positive Attitude and Flexibility.
Ability to Adapt to Change.
Ability to maintain a consistent, full time work, schedule.
Bi-lingual Spanish a plus!
Responsibilities Include:

Training consumers on how they can resolve their debt and we can be a helpful resolution to their obligation.
Outbound/Inbound Calls.
Negotiating Payment Terms and problem solving.
Data Entry and Comprehension.
Bring a Positive and Competitive Attitude every day.
What we offer:

High energy enjoyable work environment.
Starting wage is $17/hr with opportunity to earn more based on performance.
Monthly Incentive Contests + Bonuses + Uncapped Commission
Consistency bonus for month over month performance goals being achieved.
Top 3 Collectors get a Trophy Bonus.
Monthly trophy meetings where we acknowledge top performers and other achievements.
Potlucks, company sponsored BBQ's etc.
Medical/Dental/Vision Benefits Package, 401K + Life Insurance Policy Options after 60 days.
General Office Hours 8-5, schedule may vary depending on client needs - One, short, 3-4 hour Saturday shift required.
Promote from within.
Job Type: Full-time

Salary: From $17.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Vision insurance
Physical setting:

Call center
Office
Schedule:

8 hour shift
Day shift
Monday to Friday
Weekend availability
Supplemental pay types:

Bonus pay
Commission pay
Monthly bonus
COVID-19 considerations:

We follow all State Mandated COVID protocol's.

Ability to commute/relocate:

Everett, WA 98201: Reliably commute or planning to relocate before starting work (Required)
Experience:

Customer service: 1 year (Preferred)
Work Location: One location
Reference : Financial Customer Service/Recovery Specialist jobs

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