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Full-time Remote Digital Media Specialist

at Global Channel Management, Inc. in Tennessee

Remote Digital Media Specialist needs 3 years of content strategy, content design, UX design, UX writing, or similar experience
Remote Digital Media Specialist requires;
 Bachelor’s degree in communications, marketing, journalism, design, or related field
• Knowledge of digital marketing ecosystem and strategies
• Understanding of design principles and how content fits into overall user experience, with proven ability to map content to user intent and adapt UX end-to-end processes to the needs of a given project
• Excellent writing, editing, and proofreading skills
• Digitally astute content designer to join our dynamic digital customer relationship team.
• Knowledge of multivariate testing, user testing, and analytics
• Experience working with web content management systems
• Excellent research, analytical and problem-solving skills
• Excellent written and spoken English, knowledge of French a plus
• Ability to present ideas succinctly and clearly and to communicate with and influence at all levels
• Ability to learn quickly and to respond positively in an ambiguous, fast-paced environment

Remote Digital Media Specialist duties:
 Be part of a talented team responsible for the maintenance, growth and satisfaction of our web properties.
 Use strong analytical skills and content design principles to ensure both user goals and business objectives are met.
 Be an unrelenting advocate for creating user-centered experiences while balancing business and user needs.
 Work with cross-functional teams to translate business objectives into human-centered digital experiences\
 Create information architecture frameworks, high-level wireframes, taxonomies and user journey maps to illustrate innovative approaches and production ready solutions
 Perform heuristic evaluations, content audits, or competitive analyses of existing content experiences to identify areas of potential improvement
 Create journey maps and adapt content to different user segments and intents
 Help develop content strategy, content design and wider UX strategy
 Work with SEO lead to drive traffic and engagement and meet SEO KPIs
 Develop user stories and use them effectively in business cases to communicate new features or experiences
 Attend global web presentations to deploy global content, work with local teams to localize updates
 Interpret both qualitative and quantitative data and use it to make sound, data-driven decisions
 Create content that follows all guidelines, including UX, SEO, accessibility, design system, localization, and legal
 Monitor net satisfaction score and work with internal teams to achieve web satisfaction improvements
 Meet regularly with internal stakeholders and identify opportunities to improve web metrics and conversion through content creation and UX improvements
 Support customer research and multivariate testing to make data-driven recommendations for improving web experience

Reference : Remote Digital Media Specialist jobs


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Published at 19-10-2022
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