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Customer Support Rep, PAYS$19/HR
at Global Channel Management, Inc. in Florida
Customer Support Rep needs 2 years’ experience
Customer Support Rep requires:
Customer service
MS Office
Customer care, support
Customer Support Rep duties:
Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues.
Provides outstanding customer service to ensure service levels are achieved and exceeded.
Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.).
Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools.
Refers customers to published materials, secondary sources, or more senior staff.
Documents customer feedback and complaints.
Provides a positive customer experience and enhancing relationships between customers and the company.
Reference : Customer Support Rep, PAYS$19/HR jobs
Reference : Customer Support Rep, PAYS$19/HR jobs
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Published at 27-01-2023
Viewed: 19 times
Viewed: 19 times