This job ad has been posted over 40 days ago...
0
applicants
Level 2 Tech Support - Site Migrations PAYS $30/HR
at Global Channel Management, Inc. in New York
Level 2 Tech Support - Site Migrations needs 7+ years of experience in Desktop Management - Infrastructure Services (IS)
Level 2 Tech Support - Site Migrations requires:
Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.
Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues.
PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer
Good understanding of O365 and related support activities
Good understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and Firewall
Experience of working within SLAs and ITIL processes
Level 2 Tech Support - Site Migrations duties:
Provide break/fix support for desktops, laptops, and peripherals
Re-image devices and reinstall/configure applications as needed
Troubleshoot Windows OS, hardware, and enterprise applications
Coordinate with third-party vendors for escalations and hardware replacements
Document issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.)
Providing 2nd line technical support, incident & problem management through effective management of Service Desk Tool
Reference : Level 2 Tech Support - Site Migrations PAYS $30/HR jobs
Reference : Level 2 Tech Support - Site Migrations PAYS $30/HR jobs
Recent jobs at Global Channel Management, Inc.
Operations Manager Pays $100000/YR Mandeville, LA at Global Channel Management, Inc. in Louisiana
26-07-2025
IOT Platform Engineer Pays $79/hr NYC, NY at Global Channel Management, Inc. in New York
16-07-2025
1st Shift Electro Mechanical Technician Pays $90,000/YR Ripon, WI at Global Channel Management, Inc. in Wisconsin
16-07-2025
Entra ID Architect PAYS $68/HR Chicago, IL at Global Channel Management, Inc. in Illinois
16-07-2025
Organizational Change Manager Pays $65/hr NYC, NY at Global Channel Management, Inc. in New York
16-07-2025
Published at 20-06-2025
Viewed: 11 times
Viewed: 11 times