Customer Service Representative at Jobisite / employment-usa.net

This job ad has been posted over 40 days ago...

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Customer Service Representative

at Jobisite in Georgia

Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
Document all inquiries, requests, resolutions, and follow-up tasks
Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
Display a courteous and empathetic attitude to all customers
Perform research to answer customer inquiries and requests
Grow existing customer accounts through exceptional customer service and effective sales techniques
Meet quantitative performance metrics as outlined
Keep customer accounts current by updating databases during calls
Reference : Customer Service Representative jobs

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