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Dutch Customer Support Agent
Our international client is looking for Dutch Customer care agents to handle all customer needs, in an efficient,
professional and approachable manner.

Responsibilities :
Handle all the incoming questions and requests via telephone, e-mail and /or chat
Providing assistants related to sales matters
Clarifying invoicing and payments (incl. dropping procedure of customers, payments plan, deferred payments and
when to cancel costs
Advising client of Tariff changes (incl. proposing a product change or a discount)
Increase client’s satisfaction while building and maintaining good and long-term customer relationships

Requirements :
Secondary school level of qualification
Previous proven customer service experience
Dutch – native level (oral and written)
English - working level
Experience with CRM systems a plus
MS Office skills
Willingness to learn
Customer oriented
Strong communication skills
Able to work autonomously
Not afraid to take decisions
Team player with good logical and analytical thinking
Send your CV to Doris@spotonconnections.com
Reference : Dutch Customer Support Agent - Greece jobs

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Published at 29-05-2022
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