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Customer Service Rep needs 5+ years in Customer Service experience
Customer Service Rep requires:
High School diploma or equivalent combined education and experience.
• Experience related to Customer Service and high-volume calls.
• Ability to work effectively in a high-volume fast-paced environment.
• Able to Multi-task effectively while prioritizing daily workflow
• Proficiency in a Windows operating environment, including email and Microsoft Office software.
• Strong interpersonal skills and decision-making abilities.
• Effective and professional communication and organization skills.
• Strong conflict resolution skills.
• Regular attendance and punctuality are vital.
Forklift experience a plus (Will Train)
• 5+ years in Customer Service a plus
Customer Service Rep duties:
 Communicate daily with customers via phone, e-mail, in-store interaction.
 • Enter customer orders promptly with high accuracy
 • Promote and support sales promotions.
 • Collaborate with regional sales force and other field staff to deliver premier customer service.
 • Work closely with other vital departments such as credit, billing, shipping, purchasing, technical service, marketing, etc.
 • Research and resolve customer complaints and issues as well as providing customer assistance in locating and identifying replacement parts.
 • Provide same day responses to scheduled dates and backorder status of product.
 • Research and process credit and return requests.
 • Performs daily maintenance to customer orders to ensure timely delivery based on customer demand.

Reference : Customer Service Rep jobs

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Published at 07-09-2022
Viewed: 136 times