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Dear Aspirant,

Hiring for TOP MNC's Companies.

Greetings from Black and White Business Solutions,

Free Job Placement.

Looking out for candidates who can join Immediately, International Voice Process.
Freshers salary 18k to 40k + Incentives.

One day Interview Process,...….easy selection..

2022 freshers can apply..
For more information
Contact HR Haripriya@ 9686680264
Email to hr0264@blackwhite.in


Roles and Responsibilities :

Respond to customer queries in a timely and accurate way, via phone,
Identify customer needs and help customers use specific features
Update our internal databases with information about technical issues and useful discussions with customers.
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members.
Inform customers about new features and functionalities
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives.
Candidate should possess excellent oral and written communication skills
Candidate with good customer service skills would be preferred
Responsible for dealing with Clients Queries.

Requirements and Skills

Experience as a Customer Support Specialist or similar CS role
Familiarity with our industry is a plus
Experience using help desk software and remote support tools
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases



Location: Bangalore

For more information
Contact HR Haripriya@ 9686680264
Email to hr0264@blackwhite.in

Reference : International Customer Support jobs

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Published at 14-09-2022
Viewed: 122 times