This job ad has been posted over 40 days ago...
0
applicants
Bilingual Admissions Coordinator
at Jobisite in Pennsylvania
Position Description:
The Bilingual Admissions Coordinator serves as the initial contact for prospective participants of Blessings4EverHome Care Agency. The Admissions Coordinator is responsible for assisting potential participants throughout the application process, promoting the company, increasing the consumer base, and maintaining a caseload.
Primary Responsibilities:
•Responsible to respond to referral inquiries promptly and complete the full cycle intake process for non-skilled services.
•Achieve a turnaround time of 24 hours for all non-skilled service referrals.
•Receives incoming calls and makes outbound calls to follow up lead referrals, state agencies, physicians, and partners, etc.
•Responsible to promote all services offered through the company to potential participants.
•Has an in-depth knowledge of Blessings4Ever verticals, services, benefits, and open positions.
•Responsible to understand and comply to various state waiver programs and company initiatives.
•Develops professional relationships with outside agencies to better assist incoming participants.
•Allocate ¼ of time for external marketing initiatives, developing and maintaining referral relationships.
•Adhere to policies, procedures, and compliance requirements of Blessings4Ever Home Care Agency for OLTL
•Works with Marketing to effectively funnel all lead referrals through the intake department pipeline.
•Works with Marketing to establish customer experience events and practices to maximize positive employee outcomes, promoting the mission vision and values of B4E, and improving customer experience with Blessings4Ever Homecare Agency
•Identify opportunities to be proactive in consumer cases as well as intervening on their behalf before the issue actually occurs in conjunction with the CEM and Marketing.
•Communicate customer service feedback to the CEM.
•Maintaining a positive and empathetic and professional attitude towards employees and consumers at all times.
•Monitors gaps and absence of activity on HHA report coming from Finance to ensure that services are rendered; Works in collaboration with the HR Department, Eligibility coordinator and Case Management department to ensure the proper follow up was completed before requesting discharge
•Ensure that all incoming PCAs comply, and that documentation is acquired.
Reference : Bilingual Admissions Coordinator jobs
Reference : Bilingual Admissions Coordinator jobs
Recent jobs at Jobisite
BILINGUAL (English & Spanish) Customer Service Agent at Jobisite in San Juan
25-04-2024
Java Technical Lead at Jobisite in California
25-04-2024
Entry Level Sales Agent & Trainers at Jobisite in Washington
25-04-2024
Desktop Support Engineer at Jobisite in Maharashtra
25-04-2024
Fully REMOTE!! Appointment Setter at Jobisite in California
25-04-2024
Published at 29-09-2022
Viewed: 134 times
Viewed: 134 times