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Full-time Remote Customer Service Support Agent

at LPBR Services, LLC in United States Of America

We are looking for a Call Center Representative to be the primary link between our client's customers both current and potential.
We're on the lookout for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication. USA position only.
Call Center Representative Responsibilities
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers’ needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Upsell products when they arise
Build long lasting relationships and engage customers by going the extra mile when you can
Maintain accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Call Center Representative Requirements
Strong phone and verbal communication skills, plus active listening skills
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
High school degree
This position will require you to read carefully, follow directions and instructions.
Flexible Schedule
Various clients to choose from such as
 Theme Park Reservations
 Cruise Ship
 Online Auction
 Home Repair Stores
 Cable/Internet Provider
 And MORE!
We office special incentives for active military, military spouses, and veterans. Thank you for your service!
Starting pay is $11-$17 per hour
Set your own schedule! Control the way you work!
Apply now for immediate consideration.
Reference : Remote Customer Service Support Agent jobs


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Published at 20-12-2022
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