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Full-time – Customer Care Executive

at JoylampandCo in Madhya Pradesh

Process – Doctor’s Appointment
Salary - 20k+
Interview process - 1st round by the HR (Telephonic/Gmeet)
2nd round by the Client (Office Premises)
3rd round Salary Discussion (Office Premises)
Benefits -
● Lucrative Incentives
● Free Lunch
Schedule:
● Fixed Night Shift (9 hrs)
● Monday to Friday
Job Requirements -
● Good presentation,negotiation and problem-solving skills
● Excellent customer service and sales skills.
● Strong verbal and written communicator
● Educational Qualification required (mandatory) - B.Sc (nursing)/ M.Sc (nursing)/ B.pharma/
M.pharma
Job Roles and Responsibilities -
1. Customer call the Toll free number to get an appointment with the Available or Nearby Doctor
for consulting or treatment for their own reason , Call Center Agent must give a proper response
knowing the details from customer and check the availability of Doctor by collecting the Zip
Code
2. If the customer ask for an Ambulance to Book for any emergency , Call Center Agent must
respond immediately to dispatch the Ambulance for the required location and stay on call until
Ambulance reach the actual location and arrange an available doctor from that location.
3. No sales involved , No Targets involved , No Survey involved.
Reference : – Customer Care Executive jobs


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Published at 16-01-2023
Viewed: 310 times