Call Center Representative [$18.00/hr + Commissions] at Jobisite / employment-usa.net

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Call Center Representative [$18.00/hr + Commissions]

at Jobisite in Texas

Job Title: Call Center Representative

Job Location: Austin, TX [On-site]

Pay Rate: $18.92/hr + Commissions [Weekly Pay]

Shift Timings: 11:00 AM to 08:00 PM [Mon-Fri]

Job Description:

We are seeking an experienced inside sales professionals to qualify homeowners for solar consultations in a call-center environment. It is vital that homeowners experience an incredible first impression when calling to inquire about the purchase of a solar system for their home. To succeed in this role, an individual must possess a sales and customer service-focused mindset, understand the key role they play in the sales process, and work well as a team with other departments including marketing and outside sales teams. As the first point of contact for SunPower prospects, the Solar Advisor overcomes objections, qualifies leads over the phone, and schedules qualified leads for an in-home visit. This role responds to high volumes of leads in a call-center environment and will suit a dynamic individual, highly organized and able to multi-task, with a true passion for sales and customer engagement.

• Handles inbound and outbound leads in a call-center environment.

• The first point of contact for prospects, the voice of the company.

• Qualifies leads by understanding the homeowner’s energy costs, pre-screening the suitability of solar through satellite tools and scheduling in-home appointments

• Listens to homeowner interests and concerns while providing feedback relevant to that specific homeowner.

• Maintains high end-customer satisfaction by guiding quality prospects through the sales channel and process.

• Accurately captures all customer related data into SalesForce (CRM).

• Works with lead transfer and appointment process issues.

• Meet and exceed monthly quotas and service level agreements while working in a fast paced environment.

• Willingness to be available and work outside of standard business hours, those that are most convenient to CA residential homeowners.
Reference : Call Center Representative [$18.00/hr + Commissions] jobs

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