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Sr. Program Manager
Rochester, MN 55901

Must be a US Citizen or Green Card holder.


The Program Manager is responsible for the execution of customer strategies related to one or more customers including all products/programs from new product introduction
through volume production. They are responsible for achieving high customer satisfaction, driving profitable business relationships and sales growth and providing strong
leadership to the customer focus teams to ensure achievement of customer commitments.
Responsibilities:
- Leader of the customer focus team (CFT). Prioritize and monitors all CFT activities.
- Acts as primary day-to-day customer point of contact and functions as the primary Customer contact in resolution management and responsible for the overall health of the
customer relationship.
- Ensures successful new product introduction:
- Executes to NPI standard process
- Understands and monitors S&OP
- Identifies and secures skills needed for effective transitions
- Sets appropriate expectations with customers
- Manages pricing and ECO prioritization during the process
- Understands and maintains customer product knowledge and roadmap
- Gains understanding of customer market and competition
- Establishes and monitors KPI’s related to E&O, PPV and inventory turns
- Manages recurring pricing activities. Uses contract, pricing model and updated costs to present new pricing to customers. Negotiates to successful completion.
- Monitors and investigates technical, scheduling, financial and quality metrics, which deviate from established requirements; determines cause, and, takes corrective action.
- Schedules Executive Business Reviews (EBR) and Quarterly Business Reviews (QBR)
o Ensures appropriate attendees are well prepared for meeting, understanding data and issues
o Sets meeting objectives, develops agendas and tools to accomplish objective
o Prepares internal teams for meeting
o Aligns topics and presentations with customer prior to meeting

Required Knowledge, Skills, and Abilities: (Submission Summary):
1. 4-year degree in engineering discipline or business

2. An understanding of DFx philosophy including Design for manufacturing,

3. Design for Test, and Design for BOM or Cost

4. Previous Program Manager Experience

5. 8+ years of program management experience

6. 5+ years in a leadership role

7. Experience with more complex and larger customer accounts

8. Must be a US Citizen or Green Card holder.


Reference : Sr. Program Manager jobs

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Published at 11-03-2023
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