This job ad has been posted over 40 days ago...
0
applicants
Technology Incident Manager Analyst, PAYS $66/HR
at Global Channel Management, Inc. in New Jersey
Technology Incident Manager Analyst needs 3+ years of experience in incident management, risk management, or a related field
Technology Incident Manager Analyst requires:
Charlotte-NC, Dallas-TX, Iselin-NJ, NY, Broomfield-CO
Working Days Thursday to Tuesday
Shift Time 10 pm to 7am
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in incident management, risk management, or a related field.
• Strong knowledge of incident management processes, tools, and techniques.
• Experience in coordinating incident response teams and managing incidents through to resolution.
• Excellent analytical and problem-solving skills, with the ability to identify and assess risks and develop preventive measures.
• Strong communication and interpersonal skills, with the ability to communicate technical information to non-technical stakeholders.
• Ability to work under pressure and prioritize competing demands.
• ITIL Foundation certification is a plus.
• Experience with ServiceNow or similar incident management tools is a plus
Technology Incident Manager Analyst duties:
• Incident Management: Manage technology incidents, including identification, assessment, prioritization, escalation, and resolution.
• Risk Management: Identify, assess, and mitigate technology risks to ensure the security, reliability, and availability of technology systems and services.
• Preventive Measures: Develop and implement preventive measures to minimize the likelihood of incidents and mitigate their impact.
• Communication: Communicate incident status updates to relevant stakeholders, including IT teams, business units, and senior management.
• Incident Response: Coordinate the incident response process, including conducting root cause analysis, identifying remediation actions, and implementing changes to prevent similar incidents.
• Process Improvement: Continuously review incident management processes to identify opportunities for improvement and implement changes accordingly.
• Documentation: Maintain documentation of incidents, including incident reports, post-incident reviews, and remediation actions.
• Training: Develop and deliver incident management training to IT teams and other stakeholders.
• .
Reference : Technology Incident Manager Analyst, PAYS $66/HR jobs
Reference : Technology Incident Manager Analyst, PAYS $66/HR jobs
Recent jobs at Global Channel Management, Inc.
HR Recruiter, Pays $30/hr Chattanooga, TN at Global Channel Management, Inc. in Tennessee
29-04-2024
Paralegal, PAYS $30, Mulwaukee, WI at Global Channel Management, Inc. in Wisconsin
29-04-2024
Talent Acquisition Sourcer, PAYS $30/HR: Chattanooga, TN at Global Channel Management, Inc. in Tennessee
29-04-2024
Aircraft Test Technician , Pays $21/hr Everett at Global Channel Management, Inc. in Washington
29-04-2024
Outbound Marketing Specialist , Pays $39/hr: Woburn, MA at Global Channel Management, Inc. in Massachusetts
29-04-2024
Published at 18-06-2023
Viewed: 69 times
Viewed: 69 times