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Full-time Client Account Manager

at Jobisite in Philippines

Job Description
We are looking for someone who can understand technological solutions for clients while understanding the relationship skills necessary to communicate effectively with all clients.

Job Responsibilities
- Grow existing accounts within the assigned territory.
- Providing IT consulting sales support to clients in an assigned territory or customer base.
- Uncover new business opportunities with existing clients.
- Sell IT, phone, and Internet services to existing client.
- Develop and present solutions based on customer's business requirements.
- Ability to understand various ways a solution may be delivered and anticipate what will work best for client.
- Analyze client needs and create supporting documentation to outline these needs.
- The ability to work collaboratively in a team environment to create tailored client solutions.
- Use company CRM and knowledge management tools in order to provide various levels of sales reporting.
- Check in with clients, regularity based on client revenue.
- Coordinate meetings, appointments or other “touch points” for client engagement.
- Create a strategic plan for high-level accounts.
- Prepare quotes for technical projects.
- Present Strategic Business Reviews within specified.

Job KPIs
- 3 Strategic Business Reviews Presentations Reviewed
- Update Opps Weekly
- <24 hour average response time on Sales tickets
- 3 Strategic Business Reviews Presented (weekly)

Requirements
- A home office set up that meets the following:
- A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
- Stable internet connection with at least 5mbps download and upload.
- HD webcam
- A quality headset with noise cancellation feature for meetings.
- A mobile phone that has the capacity to install the Microsoft Authentication app.
- A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.
- Able to pass our online behavior and cognitive assessments.
- Able to provide NBI Clearance (for PH applicants).

Compensation
Pay rate starts at $6/hour (plus commission) and vary by experience and location.

Benefits
- Paid US Holiday
- Night Shift Bonus
- Paid Time Off (15 Vacation Days per year)
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life and Accident Insurance
- Accident and Disability Coverage
- Company-paid training and certification
- Health & Wellness Program
- Dental & Vision
- Salary Advancement
Reference : Client Account Manager jobs


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Published at 31-08-2023
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