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Position: SAP CRM Functional Consultant

Location: Santa Clara, CA or Austin, TX (Onsite)

Type: Contract

 

Job Description:

 

We need CRM service in after sales of manufacturing products of iBase and
Pricing .

 

? Hands-on functional experience in design, configure & customizing in SAP
CRM 7.0: BP, Master Data, Technical Master Data, ? SAP CRM Fiori apps, HANA,
Gateway OData services, Integration with Fiori.

? Service: Service Contracts, Service Requests, Service Orders, Install
base/Equipment/Technical Master Data.

? Business Activity, Task, Service Tickets, ERMS.

Working knowledge and good experience in Gateway foundation, Odata services,
Fiori/UI5 apps, HANA CDS Views, Fiori Smart Business on HANA, Integration
through PO, CRM middleware , BDOCs, IDOCs, ABAP ? RFCs, BAPIs, BADIs,
debugging, XML Web Services for SOA solutions in SAP CRM, Fact sheet, BRF+,
Multi-Channel Foundation, Micro services

 

SKILLS: Required

? SAP CRM Service Management Experience (especially Service Case management)
? Web UI, Fiori / UI5, ALE /IDOCs, LSMW, RFC Interfaces ? Business Process
knowledge:

? Field Service / Service Contracts / Entitlements / Service Orders / Returns
/ Repairs ? SAP Functionality:

? Functional Locations, Labor Confirmations / Installed Base, Serial Numbers,
Equipment, iObjects

 

Senior SAP CRM Service Functional Analyst/Project manager.

? Experience in business process definition, requirements definition,
solution architecture ? Experience with writing Functional Specs for RICEFW ?
Strong interpersonal, oral, presentation, and written communication skills.

? Excellent Project Management skills

? Proven ability to estimate & manage a portfolio of projects ? Strong
interpersonal, oral, presentation, and written communication skills.

? Ability to work seamlessly with business stakeholders in a demanding,
dynamic environment.

? PM certificate (ex: PMI) preferred

? Extensive domain knowledge in the Spares sales Order Management space for a
manufacturing company.

? Very familiar with Part returns, Logistics & Procurement integration and
financial integration.

? 100% on-site SCLA.

? 10+ years of SAP experience with a Bachelor's Degree

 

Individual Accountabilities:

? Strong results orientation (driving to deadlines, project goals, etc.).

? Document clear and complete requirements for solutions of any scope and
complexity.

? Provide functional knowledge of SAP systems and data.

? Implement necessary configuration within SAP CRM to meet business
requirements ? Ensure proper documentation is created for all projects/changes.

 
Reference : SAP CRM Functional Consultant jobs

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Published at 28-09-2023
Viewed: 88 times