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Full-time Front desk supervisor

at Meriton in New South Wales

Full Job Description

Ranked among the top10 most valuable Hotels in Australia, Meriton Hotel is at the forefront of the Reservation operations and development in Australia in addition to recognition as an employer of choice. Meriton wholly owns and Sydney is set to become Sydney’s most sought after luxury destination for domestic and international travellers a like, promising its guests an experience above all else.

We are currently on the lookout for experienced and passionate hoteliers to join our team at Meriton Hotel Sydney. As a Front Office Supervisor you will be overseeing the operation of Front Desk to ensure that there is a smooth check in and check out process and that all guests receive the highest level of personalised service. Being a part of the Front Office team, there will be a strong level of communication and collaboration involved with other business areas such as Concierge, Housekeeping and Bell Services to ensure a seamless experience for our guests. Working very closely with your Front Office Attendant team, as a Supervisor there will be a focus on coaching, mentoring and developing the team and placing an emphasis on the workplace culture to develop an inclusive and supportive working environment.

Key selection criteria:

Established experience in a supervisory role within front office operations or hotels

Experience in guiding and mentoring a team

Ability to anticipate the needs of guests & promptly manage any guest enquiries

Ability to develop strong stakeholder relationships across all areas

Conflict resolution and negotiation skills

Understanding of Hotel Property Management Systems will be highly regarded

Knowledge of Forbes star rating will be highly regarded

Ability to work a 24/7 roster including weekends

What we offer you:

The chance to be a part of a highly sought after hotels team

Tailored uniform, dry cleaned and prepared before every shift

Complimentary meals at our staff restaurant

Paid parental leave

Discounts acrossMeriton venues Australia wide

How to apply

If you are ready to take the next step in your career and believe you have the skills and experience to be part of our award winning team, then apply now

Applications Close: 20th October 2022

As part of Crown’s inclusive culture, we strongly encourage applications across all cultural backgrounds, genders and abilities. Please contact for harmeetkaur@meriton-au.com more information
Meriton conducts pre-employment checks throughout the Recruitment process including police checks .You may also be subject to further checks including an international police check, working rights check and a pre-employment health assessment.

Meriton does not request payment as part of the recruitment process.
Reference : Front desk supervisor jobs


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Published at 12-10-2022
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