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Full-time Customer Service Representative

at Jobisite in Manila

· Receives inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers

· Provide an appropriate solution to resolve issues

· Provide post-purchase order support and order modifications for requests.

· Remotely assist and setup purchased devices from Best Buy

· Support member inquiries related to Order or Returns, Exchanges, Warranties, and price match policies.

· Perform activation assistance, cancellation, enrollment, marketing options, merge-match, password reset, profile updates, forgot card, certificate management, point management, and offers

· Articulate member benefits

· Covers all products including Desktop support

· Voice Support
Reference : Customer Service Representative jobs


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Published at 25-11-2022
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