Live Chat Agent at Jobisite / employment-usa.net

This job ad has been posted over 40 days ago...

applicants

Live Chat Agent

at Jobisite in Texas

We are Providing engineering and construction management solutions that provide practical, buildable and maintainable results.

Responsibilities:
- Provide exceptional customer support via phone, email, and chat
- Assist customers with inquiries, troubleshooting, and problem resolution
- Conduct outbound calls to follow up with customers and ensure satisfaction
- Perform data entry to update customer information and maintain accurate records
- Utilize upselling techniques to promote additional products or services
- Demonstrate excellent phone etiquette and professionalism in all customer interactions

Requirements:
- Bilingual proficiency in English and Spanish is required
- Previous experience in customer support or sales is preferred
- Strong communication skills, both written and verbal
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and navigating computer systems
- Multilingual abilities are a plus

If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team as a Customer Support Representative and be part of a dynamic and growing company.
Reference : Live Chat Agent jobs

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