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We are Providing engineering and construction management solutions that provide practical, buildable and maintainable results.

Responsibilities:
- Provide exceptional customer support via phone, email, and chat
- Assist customers with inquiries, troubleshooting, and problem resolution
- Conduct outbound calls to follow up with customers and ensure satisfaction
- Perform data entry to update customer information and maintain accurate records
- Utilize upselling techniques to promote additional products or services
- Demonstrate excellent phone etiquette and professionalism in all customer interactions

Requirements:
- Bilingual proficiency in English and Spanish is required
- Previous experience in customer support or sales is preferred
- Strong communication skills, both written and verbal
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and navigating computer systems
- Multilingual abilities are a plus

If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team as a Customer Support Representative and be part of a dynamic and growing company.
Reference : Live Chat Agent jobs

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Published at 08-11-2023
Viewed: 36 times